Refund Policy
Return & Refund Policy – Moothedan’s Rose
Due to the nature of coconut oil products, we follow a strict but fair return policy.
Returns
We accept returns only if:
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The product is damaged
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The product is leaking
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The wrong product was delivered
Refunds
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Once the return is approved, refunds will be processed within 5–7 business days
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Refunds will be made to the original payment method
Replacements
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If eligible, we will replace the product at no extra cost
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Replacement delivery time may vary by location
Non-Returnable Items
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Opened or used products
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Orders placed incorrectly by the customer
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Products damaged after delivery
Cancellation Policy
Order Cancellation Policy – Moothedan’s Rose
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Orders can be cancelled only before they are shipped
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Once shipped, cancellation is not possible
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To cancel, contact us immediately after placing the order
Refunds for cancelled orders will be processed within 5–7 business days.